Frequently asked questions
What does BRICKRIVO sell?
We offer independent building-block sets, including model engines, display flowers, castles and miniature worlds.
Are these official LEGO® sets?
No. BRICKRIVO sells independent building-block sets, not official LEGO® products.
Are the sets suitable for children?
Age recommendations and difficulty vary by product. Check the product details before ordering. Building sets contain small parts and are not suitable for young children.
Do the sets include instructions?
Check the individual product listing for what is included. If you have a question about a specific set's instructions, contact us before ordering.
What if pieces are missing or damaged?
Contact us with your order number, product name and clear photos of the issue so we can investigate and advise on next steps. Your rights under South African consumer law remain in place.
Where do you deliver?
We serve customers in South Africa. Delivery methods, charges and any available pickup options are shown at checkout. Read our Shipping & Delivery information.
Can I return an order?
See our Refund Policy for the return process and applicable terms.
How can I contact BRICKRIVO?
Email juanjacquesdejager@gmail.com. Please include your order number for order-related questions.